---
title: "Frequently asked questions · Fungies"
description: "What you can sell, what it costs, how payouts work, and what being a Merchant of Record means — answers to the questions sellers ask first."
image: "https://fungies.io/og-image.jpg"
canonical: "https://fungies.io/faq/"
---

FAQ

# Need help?

The questions people ask before they start selling. If yours is not here, the help centre goes deeper and the team answers email.

[Start free](https://app.fungies.io/register)

[Book a demo](https://calendly.com/duke-vuh/fungies-io-demo-clone)

No upfront costs. No credit card required.

## Basics

### What can I sell through Fungies?

### What does it cost?

### Do I need to write any code?

### How do I sign up?

### Do you host the website too?

### Can I use my own domain name?

## Store and products

### What can I do with the website builder?

### How do I publish my store?

### How do I add checkout to a site I already have?

### Can I test before going live?

## Payments and payouts

### How do my customers pay?

### How and when do I get paid?

### Where can I sign up from, and who can I sell to?

### Do you handle tax?

## Legal and risk

### What does Merchant of Record actually mean?

### Do I need a registered business to sell?

### Who handles refunds and chargebacks?

### Is there anything I am not allowed to sell?

## Can't find your answer?

### Help centre

Setup guides, payout details, and the country lists, kept current by the team.

[Open the help centre](https://help.fungies.io/)

### API and webhook docs

The REST reference, webhook events, SDKs, and integration guides for developers.

[Read the docs](https://docs.fungies.io/)

### Talk to a person

Anything the docs do not cover. Email support@fungies.io or send us a message.

[Contact the team](/contact-us)

## Still have a question?

The help centre covers setup in detail, and the team reads every message that comes through the contact form.

[Start free](https://app.fungies.io/register)

[Book a demo](https://calendly.com/duke-vuh/fungies-io-demo-clone)

No upfront costs. No credit card required.

```json
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Free to start, commission only.","slogan":"Tax-compliant payments for everything digital","logo":{"@type":"ImageObject","url":"https://fungies.io/brand/fungies-logo-black.svg"},"image":"https://fungies.io/og-image.jpg","address":{"@type":"PostalAddress","streetAddress":"2100 Geng Road, Suite 210","addressLocality":"Palo Alto","addressRegion":"CA","postalCode":"94303","addressCountry":"US"},"sameAs":["https://www.facebook.com/fungies.io","https://www.linkedin.com/company/fungies","https://twitter.com/fungies_io","https://t.me/fungies_announcements","https://discord.gg/yfH5ZyTZH4","https://www.youtube.com/@Fungies","https://www.tiktok.com/@fungies_io"],"contactPoint":[{"@type":"ContactPoint","contactType":"customer support","email":"support@fungies.io","url":"https://help.fungies.io/","availableLanguage":["en"]}]},{"@type":"WebSite","@id":"https://fungies.io/#website","name":"Fungies","url":"https://fungies.io/","description":"Merchant of Record for SaaS, games, and digital products. Fungies handles global payments, VAT and sales tax, and checkout. Free to start, commission only.","inLanguage":"en","publisher":{"@id":"https://fungies.io/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://fungies.io/"},{"@type":"ListItem","position":2,"name":"Frequently asked questions","item":"https://fungies.io/faq"}]},{"@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What can I sell through Fungies?","acceptedAnswer":{"@type":"Answer","text":"Anything digital. SaaS subscriptions and memberships, digital downloads, online courses, ebooks, music and sample packs, Steam and other game keys, and in-game assets such as virtual currency and items. Products support variants, and subscriptions support plans. You can also list free products."}},{"@type":"Question","name":"What does it cost?","acceptedAnswer":{"@type":"Answer","text":"There is no monthly fee, no setup cost, and no credit card required to start. We charge 5% + 50¢ on each successful transaction, and that covers payment processing, tax calculation and filing, fraud screening, chargebacks, and every feature on the platform. That is the standard rate and it is negotiable once you are selling at volume."}},{"@type":"Question","name":"Do I need to write any code?","acceptedAnswer":{"@type":"Answer","text":"No. The store builder, checkout, and customer portal are all configured visually — you can even use the builder before signing up. A REST API, webhooks, a JavaScript SDK, a CLI, and an MCP server are all available if you want to integrate deeply, but nothing requires them."}},{"@type":"Question","name":"How do I sign up?","acceptedAnswer":{"@type":"Answer","text":"Create an account at app.fungies.io/register. There is no upfront payment and no card needed. You will verify your workspace, and connect your own payout account when you are ready to receive money."}},{"@type":"Question","name":"Do you host the website too?","acceptedAnswer":{"@type":"Answer","text":"Yes. Stores are hosted by us and publish on a Fungies subdomain, or on a custom domain you own. Custom domains are moved to Cloudflare for DDoS protection, which has been required since October 2024."}},{"@type":"Question","name":"Can I use my own domain name?","acceptedAnswer":{"@type":"Answer","text":"Yes. You point your own domain at the store and it becomes the public address. You do need to buy the domain separately — we do not sell domains."}},{"@type":"Question","name":"What can I do with the website builder?","acceptedAnswer":{"@type":"Answer","text":"Set general styling, build a header and footer, add as many pages as you need, and compose each page from sections — text, image, video, gallery, points, slider, and recent products — each with its own styling. An Explore and search page and a product page with customisable review categories are built in."}},{"@type":"Question","name":"How do I publish my store?","acceptedAnswer":{"@type":"Answer","text":"Publish from the builder. The store goes live immediately on your Fungies subdomain, or on your custom domain once it is connected. A sitemap and SEO settings are generated for you, along with a Google Merchant Center feed."}},{"@type":"Question","name":"How do I add checkout to a site I already have?","acceptedAnswer":{"@type":"Answer","text":"Three ways. Use hosted checkout and link to it, drop the overlay checkout into your existing pages, or embed the checkout inline. There are HTML data attributes for drop-in buttons, a JavaScript SDK, a React example, and a Next.js integration guide."}},{"@type":"Question","name":"Can I test before going live?","acceptedAnswer":{"@type":"Answer","text":"Yes. There is a full sandbox mode and support for test payments, so you can run an entire purchase end to end before charging a real card."}},{"@type":"Question","name":"How do my customers pay?","acceptedAnswer":{"@type":"Answer","text":"Cards and wallets such as Apple Pay and Google Pay, bank redirects like iDEAL, SEPA direct debit, vouchers, buy-now-pay-later, PayPal, South Korean methods including Naver Pay and Kakao Pay, and crypto and stablecoins. Which options appear depends on the customer's country and the currency you are charging in."}},{"@type":"Question","name":"How and when do I get paid?","acceptedAnswer":{"@type":"Answer","text":"Payouts go to your own connected payout account. Daily automatic is the default schedule in supported countries, and you can switch to weekly, monthly, or manual in the dashboard. The first payout is typically scheduled 7 to 14 days after your first payment; after that it follows your chosen schedule."}},{"@type":"Question","name":"Where can I sign up from, and who can I sell to?","acceptedAnswer":{"@type":"Answer","text":"Your customers can be anywhere in the world. Receiving money is the part with a list: payouts are supported in over 110 countries, each with its own settlement currency and minimum payout amount, published in the help centre under global availability."}},{"@type":"Question","name":"Do you handle tax?","acceptedAnswer":{"@type":"Answer","text":"Yes, and this is the main reason people use us. As Merchant of Record we calculate, collect, remit, and file VAT, GST, and US sales tax, and we handle the audits. You receive net revenue rather than gross receipts plus a liability you have to work out later."}},{"@type":"Question","name":"What does Merchant of Record actually mean?","acceptedAnswer":{"@type":"Answer","text":"It means we are the legal seller on every transaction rather than you. The customer's contract is with us, the tax liability is ours, and the payment appears on their statement under our descriptor. Mechanically we hold the master merchant account with our payment providers, and you own a connected sub-merchant account that receives your money."}},{"@type":"Question","name":"Do I need a registered business to sell?","acceptedAnswer":{"@type":"Answer","text":"Not necessarily, because we are the legal seller. You do still complete our payment provider's onboarding in order to receive payouts, and their identity and verification requirements apply there — including KYC once you pass a certain volume."}},{"@type":"Question","name":"Who handles refunds and chargebacks?","acceptedAnswer":{"@type":"Answer","text":"We do. Disputes and chargebacks come to us as the seller of record rather than landing on your own merchant account. Note that a negative balance, for example from refunds, may be debited from your bank account."}},{"@type":"Question","name":"Is there anything I am not allowed to sell?","acceptedAnswer":{"@type":"Answer","text":"Yes — there is a prohibited business and products policy, and it is worth reading before you build a catalogue. If you are unsure whether something falls inside it, ask us before you launch rather than after."}}]}]}
```