Payments guide: Leveraging the Merchant of Record Model for Streamlined Payments and Tax Compliance

As the game development landscape continues to evolve at a rapid pace, focusing on creating innovative and engaging gaming experiences remains the core objective for publishers and developers alike. Amid the intricacies of crafting immersive worlds and captivating gameplay, dealing with the complexities of payment processing and sales tax compliance can often become a distracting challenge. This is where the Merchant of Record (MoR) model steps in, offering a strategic solution that empowers gaming businesses to concentrate on what they do best: delivering exceptional gaming content and building a loyal player base. In this article, we delve into the concept of the Merchant of Record model, explore its advantages, and highlight how can be your invaluable partner in this journey.

Payments guide: Leveraging the Merchant of Record Model for Streamlined Payments and Tax Compliance
In the Merchant of Record platform model were responsible for tax collection filing and chargebacks

What is a Merchant of Record for game developers and publishers?

At its essence, a Merchant of Record (MoR) is a legal entity that takes on the responsibility of selling goods or services to end customers. This encompasses all aspects of payment processing and associated obligations, such as managing sales tax compliance, ensuring Payment Card Industry (PCI) standards, handling refunds, and addressing chargebacks. While businesses have the option to undertake the role of an MoR themselves by establishing the necessary infrastructure, MoR service providers like offer a dynamic alternative. By assuming the mantle of payment processing and compliance, allows game publishers and developers to divert their internal resources toward growth-centric activities such as product innovation and customer engagement.

The Mechanics of the MoR Model

When a game business opts to partner with an MoR like, the sales process undergoes a subtle transformation. While players still access games through the developer’s platform, the transaction unfolds in a two-tier manner: one transaction between the end customer and the MoR, and another between the MoR and the game developer. In practice, this means that the MoR’s name appears on the customer’s payment statement, and any dispute or interaction related to the transaction is directed towards the MoR. This strategic shift is why the MoR becomes the party accountable for the transaction.

Industries Poised to Benefit from the MoR Model

The gaming industry, characterized by its global reach and diverse customer base, stands to gain significantly from embracing the MoR model. Particularly advantageous for businesses that cater to international players or cross-state audiences, the MoR model effectively alleviates the complexities of multi-jurisdictional sales tax compliance and cross-border payment processing. Industries that can extract substantial benefits from this model include:

  1. Online Gaming and MMORPGs: With players spanning the globe, simplifying payments and tax compliance is essential for sustained growth.
  2. In-Game Purchases: Microtransactions and in-game purchases often involve players from various regions, making MoR solutions invaluable.
  3. Virtual Goods and Cosmetics: As virtual items gain prominence, catering to global audiences necessitates efficient payment processing.
  4. Indie Game Developers: Smaller studios can minimize administrative burdens by partnering with an MoR for streamlined financial operations.

Advantages of Embracing the MoR Model Collaborating with an MoR offers game publishers and developers a multitude of advantages that extend beyond payment processing. Some key benefits include:

  1. Operational Offloading: MoRs handle diverse responsibilities, including merchant accounts setup, payment compliance, local entity creation, currency conversion, and more.
  2. Focus on Core Competencies: By delegating payment intricacies to an MoR, game developers can direct their efforts towards enhancing game content and player engagement.
  3. Global Expansion: For businesses eyeing international markets, MoRs facilitate frictionless cross-border transactions and tax compliance.
  4. Reduced Overhead: The cost of establishing in-house payment infrastructure, compliance measures, and tax administration can be daunting. MoRs offer a cost-effective alternative.
  5. Risk Mitigation: MoRs assume the risks associated with sales tax compliance, payment security, and chargebacks, relieving game businesses from potential financial liabilities.
Payments guide: Leveraging the Merchant of Record Model for Streamlined Payments and Tax Compliance
We process payments on behalf of game developers and publishers

Elevating the Gaming Experience with Amidst the realm of MoRs, emerges as a distinguished partner for game publishers and developers. Tailored specifically for the gaming industry, provides comprehensive payments infrastructure for SaaS businesses, acting as the MoR for numerous gaming companies worldwide. Beyond standard MoR services, offers innovative hybrid billing solutions, strategic payment routing, and subscription management technologies. With round-the-clock support from the Customer Success team and guidance from experienced revenue delivery advisors, empowers game businesses to seize growth opportunities without the administrative and engineering burdens associated with building a DIY infrastructure.

As the gaming industry continues its trajectory of innovation and expansion, leveraging strategic solutions becomes paramount. The Merchant of Record model offers a gateway for game publishers and developers to optimize their operations, focusing on their creative strengths while entrusting payment processing and tax compliance to capable hands., as a trailblazer in this arena, equips game businesses with the tools to excel in a globalized gaming landscape. By embracing the MoR model and partnering with, game publishers and developers can elevate their gaming experiences, delight players, and chart a path to sustained success.

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Fungies helps game developers create their own storefronts or marketplaces to sell directly to players. Web2 and Web3 compatible.

user image - helps game developers create their own storefronts or marketplaces to sell directly to players. Web2 and Web3 compatible.

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