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SaaS And Digital Products Resources
Digital Product Refunds in 2026: How to Handle Them Without Killing Your Conversions
3 weeks ago

Digital Product Refunds in 2026: How to Handle Them Without Killing Your Conversions

Digital goods chargebacks cost US merchants an average of $4.61 for every $1 lost — and nearly 79% of those disputes are friendly fraud: legitimate customers who skip the refund process and go straight to their bank. If you’re selling digital products or SaaS subscriptions and you haven’t thought carefully about your refund policy, you’re...