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SaaS And Digital Products Resources
How to Write a Refund Policy for Digital Products That Protects You and Converts Better
1 month ago

How to Write a Refund Policy for Digital Products That Protects You and Converts Better

72% of merchants reported an increase in friendly fraud chargebacks in 2024. Worldwide chargeback losses hit $33.79 billion in 2025 — and every single dispute costs you $15–25 in fees on top of the lost revenue. For digital product sellers, your refund policy is either your first line of defense or the gap that friendly...